Frequently Asked Questions & Their Answers
by Real Penny Tile Projects Made Easy 


Real Penny Tile Projects Made Easy - YOUR Source Of Real Penny Tile Sheets 



Click on any question below to see its answer OR 
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1.  How do I know my payment details are safe when I place my order with Real Penny Tile Projects Made Easy?

2.  Which carrier do you use for shipping?

3.  Anything to consider about my shipping address?
 

4.  What countries do you ship to, and do you provide free shipping?

5.  Will I have a tracking number for my order?

6.  Can my order be shipped with signature confirmation?


7.  What package size do you use?

8.  How many penny sheets do you ship in one box? 

9.  How heavy is my order?

10. Is there a minimum order required?

11. How about returns?

12. How soon is my order sent out?

13. How much time USPS needs to deliver my order?


14. How many penny sheets do I need for my project?


15. Can I just place my order or should I contact you first?

16. After my order is delivered, is there anything to consider before installation?

17. Do you recommend any products for installation, grouting, sealing, maintenance, etc. of a project made with your penny tile sheets?

18. How long have you been making these real penny tile sheets?

19. What if I have a question not mentioned in this list?



1. How do I know my payment details are safe when I place my order with Real Penny Tile Projects Made Easy?

First, let's make this clear: You can use credit cards, debit cards or PayPal.

When you click the Add To Cart button on the Order Page, PayPal takes over.
You don't need a PayPal account. All transactions are safe with PayPal. 

Also, while you're here on our website
https://www.real-penny-tile-projects-made-easy.com/
you are on a safe and secure website proven by the padlock symbol and the word Secure at the top left of this page in the browser.

Another security feature is the upgrade from http to https also seen above in the browser after the word Secure.

2. Which carrier do you use for shipping?

We use USPS, commonly known as the Post Office.
More precisely, the shipping choice is USPS Priority Mail.
 


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3. Anything to consider about my shipping address?

The following 3 points apply to most people and all is good to go:

1. if USPS (the post office) currently delivers to your name & address.
2. if you want your penny tile order delivered to the same name & address.
3. if using a credit card, the same name & address are on file with them.

When you place your order, the above address is considered by the system (PayPal, credit card company, etc) as your default address. 
Still, the system does offer the option to type in a different shipping address.

Delivery to your new property: If you've just purchased a new property, please make sure USPS already delivers to your name at the new address, otherwise they may send the package back to us.

Delivery to the job site: One way to make sure USPS will deliver your order to a job site is to choose a name that USPS already delivers to, at that address.
Want signature confirmation? See question 6 below.

4. What countries do you ship to, and do you provide free shipping?

We only ship within USA and yes, shipping is free.


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5. Will I have a tracking number for my order?

Yes. Soon after your order goes out we'll email you a tracking number.
It will display the actual digits and it's also a clickable link.

6. Can my order be shipped with signature confirmation?

Yes. After you place your order, PayPal will show you some details on the page. At the bottom of that page click  -Return To Merchant-  and you can choose YES for signature confirmation.

(If for any reason the above doesn't work and you do want signature confirmation, let us know that you just placed your order of ? penny sheets and you want signature confirmation - contact.)

7. What package size do you use?

Most orders are shipped in 12 x 12 x 6 in. boxes. Orders of just a few sheets may be shipped in boxes measuring 12 x 14 x 3.5 inches.
 


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