Frequently Asked Questions & Their Answers
by Real Penny Tile Projects Made Easy 


Click on any question below to see its answer OR 
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1.  Can I use a credit card or debit card to place my order?

2.  Which carrier do you use for shipping?

3.  Will I have a tracking number/link for my order?
 

4.  What countries do you ship to, and do you provide free shipping?

5.  Can my order be shipped with signature confirmation?

6.  What package size do you use?

7.  How many penny sheets do you ship in one box? 

8.  How heavy is my order?

9.  Is there a minimum order required?

10. How about returns/refunds?

11. How soon is my order sent out?

12. How much time USPS needs to deliver my order?


13. How many penny sheets do I need for my project?


14. Can I just place my order or should I contact you first?

15. After my order is delivered, is there anything to consider before installation?

16. Do you recommend any products for installation, grouting, sealing, maintenance, etc. of a project made with your penny tile sheets?

17. How about cutting the pennies?

18. How long have you been making these real penny tile sheets?

19. What if I have a question not mentioned in this list?


1. Can I use a credit card or debit card to place my order?

Yes, you can use credit cards, debit cards or even PayPal.

2. Which carrier do you use for shipping?

We use USPS, commonly known as the Post Office.
More precisely, the shipping choice is USPS Priority Mail.
 


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3. Will I have a tracking number/link for my order?

Yes. Soon after your order goes out we'll email you a tracking number.
It will display the actual digits and it's also a clickable link.

4. What countries do you ship to, and do you provide free shipping?

We only ship within USA and yes, shipping is free.


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5. Can my order be shipped with signature confirmation?

Yes, if you request it. After you've placed your order, scroll to the bottom of that page and click  -Return To Merchant-  and you can choose YES for signature confirmation.

Or, you can let us know that you just placed your order of whatever number of penny sheets and you want signature confirmation - contact.

6. What package size do you use?

Most orders are shipped in 12 x 12 x 6 in. boxes. Orders of just a few sheets may be shipped in boxes measuring 12 x 14 x 3.5 inches.
 


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7. How many penny sheets do you ship in one box?

We try to limit the maximum number of sheets per box at under 30 and if possible, we aim at around 25 penny sheets per box. 

8. How heavy is my order?

Before we answer that, remember these points:

-generally, if an order is more than 30 sheets, it will ship in 2 or more boxes.
-not all pennies weigh the same as it depends on the year they were made. 
-one sheet weighs aproximately 1.3 lbs. including packaging.

As a general idea about the weight of your order, multiply the number of sheets you want by 1.3 and that's aproximately the total weight (includes packaging).

Let's say you order 24 sheets:
24 sheets x 1.3 lbs. per sheet = around 31 lbs. all in one box.

Let's say you order 58 sheets:
58 sheets x 1.3 lbs per sheet = around 76 lbs. split in 2 boxes.
Each box will have 29 sheets and weigh around 38 lbs.

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9. Is there a minimum order required?

To keep costs down and provide free shipping, we require a minimum order of 5 sheets. If you have a special request/reason for otherwise, please let us know.

10. How about returns/refunds?

Even though all of us are familiar with the common practice of returns in most stores, there are cases where a return is not an option. 

We function more like a special order or made to order situation where in most cases we manufacture the penny sheets based on your order but we may also have some stock ready to go right away.

Based on the above and other particularities, we're sorry, no returns/refunds.


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11. How soon is my order sent out?

If we have it in stock, it can go out the same day or next business day.

Otherwise we'll let you know when it will be ready to go out (unless you've already contacted us before you placed your order and know the answer).

12. How much time USPS needs to deliver my order?

They say it takes about 3 days and based on our experience, they are mostly right. You'll also have the tracking number to follow along if you want to.


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13. How many penny sheets do I need for my project?

You can use this Converter From Square Feet to Penny Sheets.

Or you can do the math yourself.

In both options above, you'll decide how many extra square feet to add.
Please use your human judgement and really consider the particularities of your project area and add extra square feet based on that.

The case may be that you don't need any extra square feet (type the digit zero in the box). Or you may decide you need a couple of extra square feet. Usually, the bigger the project, the more extra square feet you may need.

If, after receiving your order, you realize you are short a few sheets, feel free to order them even if it's less than 5 because in this case we'll make a one-time exception from our minimum order requirement of 5 sheets.


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14. Can I just place my order or shoud I contact you first?

Feel free to place your order and we'll email you the details afterwards.

If you want to find out if your order is in stock or how much time is needed to be ready, please let us know how many sheets you want and we'll let you know how soon they'll be ready to go if you were to place your order within a time frame.

Let's say you let us know you need a number of sheets and say we have it in stock. If you place your order within a certain time frame provided by us, we'll keep the stock for you even if another order may come in before yours.

15. After my order is delivered, is there anything to consider before installation?

It is ideal to keep the box(es) indoors at room temperature and avoid any extremes. If you have 2 or more heavy boxes, it's best not to stack them.

After opening a box to see your new penny tile, it's best to keep the penny sheet flat on its cardboard and avoid bending or excessive handling.
Also, keep the penny sheet(s) and the heavy box(es) away from children.


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16. Do you recommend any products for installation, grouting, sealing, maintenance, etc. of a project made with your penny tile sheets?

All tile manufacturers can definitely tell you what products are recommended to install, clean, etc. the tile made by them.

In our case though, the 'tile' is real coins/pennies which are not a 'tile' manufactured by us. Therefore we cannot make any recommendation in this area. 

Feel free to consult very experienced, licensed contractors (tile installers) in your local area and also Google whatever was done by others.

We did write an article (with lots of images) that may provide some useful general information about installation and grouting of pennies (link to Part 1).

We also mention in our Terms & Conditions that our only 'contribution' to someone's penny project is providing the ready made penny tile sheets to save them the back breaking, knee pain and time consuming process of gluing penny by penny to a floor, wall, etc.

You'll find examples of people (online) who glued penny by penny for a very, very long time. They also had to decide what products to use for every part of their project. We offer the premade penny tile sheets to improve a painful part of the project and still let the homeowner and/or contractor make those other decisions. 

One important thing that comes from someone who tried it and shared their experience online - they say... do not use water-based sealers on pennies because water can/may turn copper green.

Pennies do have some copper content and exposure of copper to water/moisture (for how long?) can turn the copper/pennies green (ex: Statue Of Liberty).

We're sorry we can't be of more help, given that the main part of our real penny tile sheets is the good old penny, which is not a 'tile' made by us.

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17. How about cutting the pennies?

Absolutely not. We do not recommend cutting the pennies by any means.

Attempting to do so may be very dangerous and will most likely dislodge the pennies and cause them to break away from mesh. 

You can however, cut the mesh in between the pennies to get the desired size. You can place a penny sheet on a scrap plywood (or other scrap flat surface) and gently cut the mesh in between the pennies with a box cutter or use your own method to cut the mesh.

18. How long have you been making these real penny tile sheets?

Even though most people may not even know such thing exists (pennies as tile sheets), we've been handmaking and offering the penny tile sheets to be ordered on this website by people like you since back in 2013
I'm ready for my own penny project.

19. What if I have a question not mentioned in this list?

Feel free to contact us and we'll be glad to help. Thank you.


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