Frequently Asked Questions & Their Answers
by Real Penny Tile Projects Made Easy 


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1.  Can I use a credit card or debit card to place my order?

2.  Which carrier do you use for shipping?

3.  Will I have a tracking number/link for my order?
 

4.  What countries do you ship to, and do you provide free shipping?

5.  Can my order be shipped with signature confirmation?

6.  What package size do you use?

7.  How many penny sheets do you ship in one box? 

8.  How heavy is my order?

9.  Is there a minimum order required?

10. How about returns/refunds?

11. How soon is my order sent out?

12. How much time USPS needs to deliver my order?


13. How many penny sheets do I need for my project?


14. Can I just place my order or should I contact you first?

15. After my order is delivered, is there anything to consider before installation?

16. Do you recommend any products for installation, grouting, sealing, maintenance, etc. of a project made with your penny tile sheets?

17. How long have you been making these real penny tile sheets?

18. What if I have a question not mentioned in this list?


1. Can I use a credit card or debit card to place my order?

Yes, you can use credit cards, debit cards or even PayPal.

2. Which carrier do you use for shipping?

We use USPS, commonly known as the Post Office.
More precisely, the shipping choice is USPS Priority Mail.
 


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3. Will I have a tracking number/link for my order?

Yes. Soon after your order goes out we'll email you a tracking number.
It will display the actual digits and it's also a clickable link.

4. What countries do you ship to, and do you provide free shipping?

We only ship within USA and yes, shipping is free.


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5. Can my order be shipped with signature confirmation?

Yes, if you request it. After you've placed your order, scroll to the bottom of that page and click  -Return To Merchant-  and you can choose YES for signature confirmation.

Or, you can let us know that you just placed your order of whatever number of penny sheets and you want signature confirmation - contact.

6. What package size do you use?

Most orders are shipped in 12 x 12 x 6 in. boxes. Orders of just a few sheets may be shipped in boxes measuring 12 x 14 x 3.5 inches.
 


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